Refund policy

No Returns and No Refunds Policy - Digital Products

Thank you for purchasing digital products from sportwave Ltd. Due to the nature of digital content, which can be easily downloaded, accessed, and copied, we operate a strict no returns and no refunds policy on all our digital products, including video lessons, training programmes, and any downloadable materials.

Once your purchase is complete and you have been granted access to the digital content, the transaction is final. We encourage you to carefully review the product description, course outlines, and any available previews before making your purchase to ensure it meets your needs.

We understand that on occasion, technical issues may arise that prevent you from accessing your purchased content. In such instances, please contact our support team and we will make every reasonable effort to resolve the issue promptly. This may include providing alternative access methods or troubleshooting the problem. However, this support does not imply an obligation to provide a refund.

This policy does not affect your statutory rights as a consumer under UK law. If the digital product is proven to be faulty or not as described, your legal rights may provide remedies. Please contact us directly if you believe your digital product is faulty or not as described.

By completing your purchase, you acknowledge that you have read, understood, and agreed to this no returns and no refunds policy ¹ for digital products.